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Frequently Asked Questions
Last updated: 05/04/2022
  1. Q: Ofisi zipo wapi?

    A: Ofisi zipo

    172 Chwaku Street,
    Regent Business Park
    A-Wing, 1st Floor
    Mikocheni, Dar es Salaam, Tanzania
  2. Q:Naweza kuja ofisini kwenu?

    A:Ndio. Unaweza kuja ofisini kwetu muda wowote. Siku za kazi ni Jumatatu mpaka Ijumaa.
  3. Q:Je mnafanya cash on delivery?

    A:Kwa sasa hatuna huduma ya cash on delivery. Malipo yatafanyika kabla ya kupokea bidhaa.
  4. Q:Naweza kuja na kulipia ofisini?

    A:Ndio.
  5. Q:Njia za Malipo?

    A:Unaweza kulipia moja kwa moja online kupitia Vodacom Mpesa, Tigo pesa, Airtel Money, card za bank(visa, mastercard) na Bank Transfer
  6. Q:Mnatoa Quotation/ Pro-forma Invoice?

    A:Ndio.
  7. Q:Bidhaa zipo hapa Tanzania?

    A:Ndio. Bidhaa zipo hapa Tanzania na utapata oda yako kwa haraka
  8. Q:Naweza kuomba kupunguziwa Bei?

    A:Ndio.
  9. Q:Naweza rudisha bidhaa?

    A:Hapana. Kama bidhaa uliyonunua ina matatizo na ipo kwenye warrant tutarekebisha na ikishindikana tutakubadilishia na bidhaa nyingine.
  10. Q:Naweza kurudishiwa hela yangu?

    A:Tunarudisha hela kwa mteja kama bidhaa aliyo agiza haipo kwenye stock au kama mteja ame cancel oda ambayo haikuwa confirmed.
  11. Q:Inachukua muda gani kupata oda yangu?

    A:Inategemea na unapoishi na muda ulio weka oda. Kwa Dar es salaam unapata siku uliyoweka oda. Unaweza kusoma zaidi kuhusu delivery hapa
  12. Q:Mnafanya delivery Weekend?

    A:Hapana.
  13. Q:Mnafanya Delivery Mikoani?

    A:Ndio. Tunafanya delivery mikoa yote Tanzania bara na Zanzibar.
  14. Q:Do you ship to other countries?

    A:Only smaller items less than 1kg. Please contact us for a quote.
  15. Q:Naweza pata Risiti?

    A:Ndio.
  16. Q:Bidhaa ni Mpya au Used?

    A:Bidhaa zote impala ni Mpya.
  17. Q:Je Bidhaa zina warrant?

    A:Ndio. Bidhaa nyingi impala zina warrant na unaweza kuona warrant kwenye kurasa ya bidhaa kabla hujanunua.

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