Can I return my product?

2. You can return a product if it's damaged, defective, or incomplete, but this only applies to eligible products. Some items, such as beauty products, underwear, art & collectibles, custom-made items, and Impala Gift cards, along with products without a warranty, cannot be returned. Please note if you do need to return an eligible item, make sure it's in its original packaging with all seals, labels, and stickers intact. Please refer to our Returns Policy for more information.
   

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Related Topics

• How do I return my product?
• All about return methods & fees
• Can I exchange or replace a product?
• Returning a product without accessories or its partner product